DULUTH, Georgia – (COMMERCIAL THREAD) – With plans to expand its growing sports bar chain along the east coast, Arooga’s Grille House & Sports Bar Co-Founder and Chairman Gary Huether, Jr. realized he needed a robust restaurant technology solution that franchisees could rely on to streamline operations.
After winning the “American’s Next Top Restaurant Franchise” competition in 2010, Huether chose NCR Aloha as the technology platform for its growing franchise.
“We strive to replicate the Arooga experience from place to place, and you can’t do that with a system that constantly crashes, experiences unexpected maintenance or downtime,” said Huether. “NCR has a reputation for stability, so we decided to implement its solution,” he added.
Since implementation, Huether reports a simpler managerial experience. As each Arooga location uses NCR Aloha, all real-time data resides in a central database for convenient access. This provides Huether with a high-level summary of the restaurant and live performance with the ability to analyze operations at a more granular level right on his mobile phone.
“NCR Aloha allows me to handle necessary functions without needing to be physically in restaurants,” Huether said. “Now I can quickly check performance while real-time alerts allow me to explore system anomalies. ”
As an example, NCR Aloha’s loss prevention capability informs Arooga’s corporate management team of suspicious activities such as excessive or exorbitant discounts, unusual tips and other possible matters of concern. .
In addition to simplifying operations, Huether says integration with developing technologies has been convenient and flexible.
Recently, Arooga’s asked NCR to integrate Aloha software with Buzztime trivia tablets to combine Aloha’s tabletop ordering and payment with tabletop gaming engagement. Preliminary testing resulted in higher ticket values and tip averages compared to tables without the technology. Additionally, NCR has made efforts to integrate mobile ordering, mobile payment and customer surveys into our soon to be released mobile app.
“NCR lives at the forefront of innovation and integration, which means our customers receive the new technologies needed to stay competitive in their space,” said Paul Langenbahn, president of NCR Hospitality. Langenbahn went on to say, “Since 2008, we have enjoyed a thriving partnership with Arooga’s and we remain close to franchisors, like Mr. Huether, to ensure that our partnership helps them meet and exceed their growth and operational goals. .
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables more than 550 million transactions per day in retail, finance, travel, hospitality, telecommunications and technology, and small businesses. NCR solutions handle the day-to-day transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with more than 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its website which is regularly updated with financial and other important information about NCR.
Arooga’s Grille House & Sports Bar is an innovative full-service casual restaurant and bar focused on sports and entertainment that combines exceptional food and drink, unique concepts and exclusive operational strategies. Arooga’s Grille House & Sports Bar was founded in July 2008 and currently has current locations in Patchogue, New York, Attleboro, Massachusetts and East Brunswick, New Jersey. Arooga’s offers franchising opportunities for its concept of “unique sports and entertainment restaurant and bar” to qualified applicants to multiple units. For more information visit www.aroogas.com., or contact Keith Swade, Director of Franchise Development at [email protected]