Where does the restaurant industry stand in 2022: 9 things to know
The state of affairs, two years later
For restaurants, the calendar may have moved into a new year, but all of the challenges of 2021 continue, according to the National Restaurant Association’s State of the Industry 2022.
As part of its in-depth report, the Association looked at six segments (casual dining, family dining, fast casual, quick service, coffee and snacks, and fine dining) and surveyed adult consumers (baby boomers, Gen Xers, millennials and Gen Z).
Labor, food costs, supply chain issues, and COVID-related disruptions are all part and parcel of day-to-day operations, and many operators don’t know when any of these issues will end.
Culinary leaders are rising to the challenge by engaging loyalty programs, menu innovation, and automation — in the kitchen and dining room — to keep customer traffic going and ease pressure on margins.
“Restaurants and their customers have found themselves in a ‘new normal’. Given emerging technology, changing consumer behavior and culinary preferences, and the extraordinary challenges of the past two years, it is unlikely that the industry fully returns to its pre-pandemic state,” Hudson Riehle, senior vice president of research and knowledge group at the Association, said in a statement. “While the speed of recovery varies across the industry by segment, the constant innovation and sustained flexibility of restaurateurs is creating a new future for the restaurant industry. There will still be plenty of opportunities for growth in 2022 and beyond. -of the.”
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