SAN FRANCISCO–(BUSINESS WIRE)–SpotOn, the leading software and payment partner for restaurants, today announced SpotOn Teamwork, the industry’s most comprehensive workforce management solution, designed to save operators hours of administrative work every day. Teamwork integrates and streamlines the industry’s most comprehensive suite of tipping templates, extensive employee scheduling capabilities, simplified payroll options, and access to employee apps, all with two-way sync with POS .
Restaurant owners rank labor management as their second most pressing challenge, reporting more than 16 hours a week (or two full days) spent on related tasks, according to SpotOn’s recent report. State of the Restoration Technology Reportt. To simplify labor management and give operators time back in their schedules, SpotOn Teamwork combines time-consuming back-office work into one easy-to-use platform, ensuring efficiency and accuracy. Unique two-way synchronization between SpotOn Teamwork and POS provides checks and balances, eliminating the risk of human error and ensuring compliance based on each restaurant’s unique work model and rules.
“Dealing with rising operational costs while trying to manage employees and stay compliant is not an easy task,” said Peter Lambros, director of product, teamwork and catering. “SpotOn Teamwork brings together all the necessary components of workforce management so operators can save time and deliver a more positive, efficient, compliant, and transparent employee experience.”
SpotOn Teamwork integrates Dolce by SpotOn, trusted by thousands of the nation’s top restaurants, along with a new payroll offering, enhanced employee app and extensive user interface enhancements to create the most complete and the most user-friendly in the sector.
Complete planning of managers and employees
Accessible to both managers and employees, SpotOn Teamwork offers smart, guided employee scheduling to control labor costs. From a dashboard, restaurateurs can manage scheduling, check tallies, and set tally rules to ensure compliance in single and multi-unit restaurants. Managers can view point-of-sale sales in real time and compare forecast and actual labor analytics, track holidays, events, and weather to make data-driven scheduling decisions. The software automatically identifies understaffed and overstaffed time slots, reducing unnecessary costs and chaos. SpotOn Teamwork also helps enforce labor laws with clocking restrictions and ensures accurate hours, pay rates, and employee information, protecting both employees and the business.
“SpotOn Teamwork provides me with essential metrics, like planned workforce percentage,” said Lino Suazo, general manager of Bungalow Kitchen Tiburon. “In the past, I took a paper and a pencil to figure it out. Now all I have to do is make a timeline, and the metrics populate day by day. This saves nearly two and a half hours on most workdays.
Most complete and flexible tipping program
SpotOn Teamwork’s tipping program can be customized to each restaurant’s rules – no matter how complex – to ensure employee tips are paid fairly and accurately. Tip distribution rules can be set by any increment, with options for point weighting or payout percentage per position. Employee tips can be automatically pulled from the POS and pooled, or distributed according to the restaurant’s defined rules. Managers can choose to pay at the end of the shift or easily export tip distribution data directly to their payroll provider for inclusion in their team’s next paycheck.
Most streamlined payroll process
SpotOn recent survey found that more than half of restaurateurs had payroll issues every week. In quick service restaurants and fast casual restaurants, this rises to 61% and 63%, respectively. SpotOn Teamwork Payroll allows operators to manage payroll across one or 1,000 sites from an integrated system without the risk of manual discrepancies. The software prepares a complete payroll based on a restaurant’s schedule, wage/overtime rules, tips, breaks, and local/state rules. All that’s left for the manager to do is review, approve, and process at the frequency that’s right for their restaurant. The software’s automatic payroll tax calculations and ease of filing make tax season a snap. SpotOn Teamwork payroll processing will be available in early 2023. For customers who prefer to use another service, SpotOn Teamwork offers deep integrations with over 20 payroll providers.
“With SpotOn Teamwork, my store managers get two to three hours back that they can spend on themselves or their family, rather than having to dive into other things at the store,” said Michael Lotz, director of operations, Callie’s Hot Little Biscuit. “After the job is done, I want them to spend time with their families, doing what makes them happy, because that ultimately makes them better employees.”
Teamwork app to increase employee satisfaction
Lack of scheduling accountability and poor communication with their employer are among the top reasons hourly employees quit. SpotOn Teamwork allows employees to view and manage their schedules, trade shifts, submit availability, and request PTO shifts right from their phone.
Without the aid of technology, a restaurant’s compliance is at the mercy of a time-consuming and potentially inaccurate manual process. Labor regulations are incredibly nuanced; for example, most operators need to track hours to distinguish between tipped and untipped wages so that employees receive a catch-up payment if they are underpaid. Various regulations require validation or attestation, including Fair Work Week regulations and California meal break and rest break laws. Manually reconciling this information takes hours and poses the risk of human error. SpotOn Teamwork takes on the burden of this complex, manual work by allowing managers to create clocking rules in accordance with local regulations that impose mandatory breaks and clockings. With these rules in place, managers can eliminate human error in end-of-day reporting and prevent employees from having to clock in from multiple locations.
SpotOn Teamwork, now available in beta, is the latest software introduction to SpotOn’s fully integrated restaurant management platform. Pricing is customized to each restaurant’s needs and offered per employee, which is significantly lower than the market rate for comparable features.
SpotOn is one of the fastest growing software and payment companies with comprehensive cloud-based technology for businesses of all types and sizes. Known for rapid innovation and personalized support, SpotOn offers an end-to-end software and payment platform to streamline operations, improve customer experience and increase profits. From transparent and efficient POS systems to integrated management solutions designed for the fast-growing business, SpotOn creates technology that “works the way you work” and backs it up with a team of experts 24/7. who make sure it’s always done—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software and payments industry. For more information, visit spoton.com.
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