“COVID has hit the SouthCoast restaurant industry, if you’re not going to tip tell your server!” – Guide to New Bedford

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“I wish people knew a few things about the restaurant industry and what it’s like to be a server.

Being a waiter isn’t so bad, it’s a great job to keep as a side job, or seasonal, or even full time. As a server, we want to get the best tip possible, so always do our best to provide the best service possible, but that’s not always the case.

With the industry being one of the hardest hit by COVID, many restaurants are understaffed – something people should always keep in mind when going out to eat. I understand that some people don’t believe in tipping, that’s fine, but if that’s the case, you need to let the waiter know in advance that they won’t be tipped. Most restaurants have a tipping policy.

How it works for some places is that the server already comes in with a negative balance. Then, at the end of the shift, a percentage of gross sales goes to the bar and, for some locations, cooks, sushi chefs, meat deliverers, buses, etc.

Bad servers don’t last. Again, bad servers don’t last in the industry at all. So if, for some reason, you receive bad service in a restaurant, there is usually a valid reason behind it.

The thing is, if you think no tipping or anything less than 18% is acceptable, please do all the waiters in the industry a favor and let them know ahead of time or tell them directly if there are any problems. Otherwise, most of the time, we end up paying out of pocket for your meals and those of your friends/families.

If your answer is to look for another job, well that’s what a lot of great servers have already done, and that’s why, my friends, the industry is facing the mess we have today.

Just a little food for thought. No pun intended. – Anonymous.


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Cecil N. Messick